Delivery Policy

Welcome to! We're excited to have you as a valued customer. Our delivery policy outlines the details of our shipping process to ensure a smooth and satisfying sourcing chemicals -  experience for you.

  • Shipping Methods and Timelines:

    Estimated Delivery Time:

    Metro Cities: Our estimated delivery time is 7 to 9 business days for the Metro Cities.

    Non - Metro Locations:

    Our estimated delivery time is 7 to 12 business days for other locations.Please note that delivery times are estimated and may vary based on your location and other factors, such as government holidays, strikes, elections.

  • Shipping Costs

    Shipping costs are calculated based on the location of the delivery address. Orders below Rs.1000 are subjected to special / coupon code discounts based on ibuychemikal’s seasonal/temporary offers. Orders above Rs.1000 are eligible for free standard shipping.

  • Shipping Restrictions

    We cannot ship all chemicals, as abiding by the government rules, we require a drug license to deliver few of the chemicals. Please note that we cannot ship chemicals via air as per the rules.All chemicals from ibuychemikals are delivered through Delivery courier service.If you have any concerns about shipping to your location, please submit the enquiry form here .

  • Tracking and Notifications

    Once your order has been shipped, you will receive an email confirmation with a tracking number. You can use this tracking number to monitor the status and progress of your delivery in the portal of our delivery partner.

  • Delayed or Lost Shipments:

    In the rare event of a delayed or lost shipment, please contact us by filling out the form here .with your order details. We will work diligently to resolve the issue and ensure your satisfaction.

  • Undeliverable Packages

    If a package is deemed undeliverable due to incorrect address information provided by the customer, we will notify you and may require additional shipping fees to reship the package.

    1.  In case of 3 failed attempts to deliver the order, the order will be canceled by us, and the refund will be processed to the original mode of payment subject to the bank’s refund guidelines. Please refer to the refund policy for further details.

    2.  Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the  address as provided by the you but not necessarily to the named consignee personally.

    3.  Shipments to addresses with a central receiving area will be delivered to that area only.Unless and until otherwise specified, the delivery shall be made at the address mentioned by you.

  • Address Accuracy

    To avoid delivery issues, please provide accurate and complete shipping address information during checkout. We cannot be held responsible for delays or mis-delivery resulting from incorrect or incomplete address information.

  • ID Verification

    As a company who has been delivering chemicals for the past 40+ years and through online services for the past 5 years. We have made sure to validate customer ID number through a government authorized API securely with either Aadhar number, Driving License or PAN No.To step up safety measures and to make sure chemicals are reaching the right hands, furnishing address proof of shipping & billing address is a mandate. In case the shipping address is different from the ID provided, Ibuychemikals may call the customer to verify the reason for shipping address change and the customer should provide a valid ID.

  • Force Majeure

    In the event of unforeseen circumstances, such as natural disasters or other emergencies, that may affect shipping times, we appreciate your understanding and patience. We will make every effort to communicate any delays.

  • Contact Information

    If you have any questions or concerns regarding our delivery policy, please don't hesitate to reach out us. Write to us here . We will respond to you within 48 hours.