Terms & Conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Pure chemicals co., (“Company”) is engaged in the business of manufacturing, marketing and selling of chemicals and providing packaged chemicals to its customers. By using Company’s website you (“User”) agree to be bound by the following terms and conditions which together with any purchase order or online order executed by Company with the User shall comprise the entire agreement between Company and the User. The terms and conditions govern the use of this website. If the User disagrees with the terms and conditions or any part of the terms and conditions, the User must abstain from using the website.
User must be at least 18 years of age to use the website. By using the website and by agreeing to the terms and conditions User represents that he/she is at least 18 years of age.
Purchase and Delivery
A User can place an order for the required product on the website of Company after filing in the KYC Form and/or other details as would be required by Company. After the order has been placed by the User, Company shall verify the details and only on complete satisfaction of Company, Company shall send a confirmation of the order to the User. The User agrees that any order placed by it can be cancelled at any time, either wholly or partly, at the sole discretion of Company.
On sending the order confirmation to the User, Company shall on a best endeavor basis try to deliver the order on or before the stipulated time as mentioned in order confirmation, either by itself or through its affiliates. User agrees there may be delays on delivery of the order. Such delay shall not give the User a right to seek/claim damages/compensation from Company.
Company shall fulfill its obligation to deliver the order when it/ its affiliate has handed over the goods as per the order confirmation into the charge of the carrier. All applicable taxes, shipping and handling fees, special packaging materials, carrier surcharges and hazardous material fees, etc, imposed by government regulations will be added to the order confirmation invoice.
Usage of Product
User shall use the product only for the purpose as mentioned in the label of the product. User confirms that the User shall not use the product for any hazardous activity and/or activity or for any purpose that is against statutory laws of India. In case of any such misuse the User confirms that the User shall solely and exclusively be responsible for such actions as to all applicable consequences.
Enhanced Online Services
Enhanced online services allow you to register and obtain a user ID to assist us in providing the User with online services. The information that the Company collects about you may be used to track User’s purchase history and payment history and other transactions User may have with the Company.
User shall ensure to inspect the shipment order upon receipt. If any external damage is noticed, receive the shipment only when the delivery personnel has made a note of the damage on his and the User shipment order copy.
On opening the shipment and discovery of the shipment being damaged, User should request an inspection by the carrier within fifteen (15) days of receipt of the shipment or else User shall relinquish the right to make a claim. All packaging material should be kept intact in case of inspection. Company, at its discretion, reserves the right to either replace the product or credit the returned order.
All orders shall be prepaid. Payment has to be made in full at the time of placing the order.
All taxes wherever applicable (Local, State or Central) will be added to the order confirmation invoice.
Cancellation & Refund Policy
After placing an order, user(s) cannot cancel the order. For cancelling their order, user(s) should contact Customer Support by sending an email giving Order ID. In case ibuychemikals.com receives cancellation e-mail after the order is processes, then under such a situation the order cannot be cancelled. Ibuychemikals has the right to decide whether an order should be cancelled or not and the user(s)/buyer cannot dispute the decision made by ibuychemikals under any circumstances and will accept ibuychemikals decision regarding the cancellation as final. The user will have to pay the actual Bank Charges when the order is cancelled.
No order can be cancelled or changed in whole or in part without the prior written consent of ibuychemikals. Shipment of Products cannot be extended beyond the original shipping date specified without TBPL written consent.
If customer paid twice for one transaction, the one transaction amount will be refunded via same source within 5 to 7 working days.ibuychemikals reserves the right to cancel any order at its sole discretion:
- For products that are listed at an incorrect price
- Under a situation where ibuychemikals may not be able to meet the requirements of the order placed
- Order so placed/cancelled does not comply with ibuychemikals policy
- In cases of goods unavailability or service problem
- If the product sent for replacement/ damaged is not available (ibuychemikals will try to give possible alternatives for the user(s) to select and if not acceptable then refund will be made)
- If product is not available or vendor is not able to ship the products
- The delivery address is out-side the service area
- For any other reason.
This shall be regardless of whether the order has been confirmed and/or payment been received. However, ibuychemikals will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the user(s) and 100% refund be made within 7 working days from the date of cancellation of order.
Return & Refund Policy
If it becomes necessary to return a product, kindly contact Company directly. Request to return a product shall be made within thirty (30) days from the date of receipt of the shipment by the User. User to make sure that all returns have been authorized by Company in order to ensure proper credit. Each return must include the following information:
- Customer Name and Address
- Purchase Order No.
- Invoice No.
- Date of Invoice
- Product Code
- Company Return Authorization No
- Reason for Return
An order will be eligible for refund only on satisfying one or more of the below conditions. Your entire order amount will be refunded through NEFT/RTGS within 7-10 working days
- The product delivered was entirely different from the one for which order was placed.
- Receiving an expired product.
- Remote locations and areas marked as undeliverable by logistics provider.
License to use the website
Unless otherwise stated, Company and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all the intellectual property rights are reserved.
User shall not be entitled to:
- Use any material from the website for any purpose, other than for placing relevant orders for the required products
- Republish material from this website (including republication on another website)
- Sell or resell the products obtained from the website for commercial purpose
All sales are subject to and expressly conditioned upon the terms and conditions contained herein, and upon User’s assent thereto. No variation of these terms and conditions will be binding upon Company unless agreed to in writing and signed by the authorized representative of Company. User must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
User must not conduct any systematic or automated data collection activities (including and without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Company’s express prior written consent.
Access to certain areas of this website may be restricted. Company reserves the right to restrict access to other areas of the website, or indeed the entire website with authorized username and password, at Company’s sole discretion.
If Company provides User with a user ID and password to enable User to access restricted areas of this website or other content or services, User must ensure that the user ID and password are kept confidential. Company may disable your user ID and password at Company’s sole discretion without notice or explanation.
In the terms and conditions, “your user content” means material including without limitation text, images, or other material that you submit to this website, for whatever purpose. User content must not be incorrect, misleading or false. User must not be capable of giving rise to legal action whether against User or Company or a third party (in each case under any applicable law).
User represents, warrants and undertakes to submit true and correct information on the website and the KYC Form or whenever required to do so by Company. Company reserves the right to edit or remove any material submitted to this website, or stored on Company’s servers, or hosted or published upon this website.
Notwithstanding Company’s rights under the terms and conditions in relation to User content, Company does not undertake to monitor the submission of such content to, or the publication of such content on, this website.
This website is provided on an “as is” without any representations or warranties, express or implied by Company. Company makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, Company does not warrant that:
- This website will be constantly available, or available at all; or
- The information on this website is complete, true, accurate or non-misleading. Nothing on this website constitutes, or is meant to constitute, advice of any kind. If User requires advice in relation to any legal, financial, medical or any other matter, User should consult the appropriate professional.
The products available on the website are on “as is” basis without any representations and warranties, express or implied by the Company, in addition to what is stated on the label of the product. The Company does not make any representations and warranties regarding the performance of the product or carries any liability for the use of the product for any reason other than that which is mentioned on the product label.
Limitations of liability
Company shall not be liable to User (whether under the law of contract, the law of torts or otherwise under any other law) in relation to the contents of, or use of, or otherwise in connection with, this website:
- To the extent that the website is provided free-of-charge, for any direct loss
- For any indirect, special or consequential loss; or
- For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if Company has been expressly advised of any potential loss. With respect to product liability of the Company, notwithstanding any other provision of this agreement, User acknowledges and agrees that the Company’s total liability to the User under this agreement shall not exceed the cost of the product supplied to the User under the specified order.
Nothing in this website’s disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website’s disclaimer will exclude or limit Company’s liability in respect of any:
- Death or personal injury caused by Company’s negligence
- Fraud or fraudulent misrepresentation on the part of Company; or
- Matter which it would be illegal or unlawful for Company to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, User agrees that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If User does not think they are unreasonable, User must not use this website.
User accepts that, as a limited liability entity, Company has an interest in limiting the personal liability of its officers and employees. User agrees that it will not bring any claim personally against Company officers or employees in respect of any losses User suffers in connection with Company.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Company officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Company .
If any provision of this website’s content is, or is found to be, unenforceable under applicable law, the same will not affect the enforceability of the other provisions of this website’s content.
User hereby shall indemnify Company and undertake to keep Company indemnified against any losses, damages, costs, liabilities and expenses (including and without limitation to legal expenses and any amounts paid by Company to a third party in settlement of a claim or dispute incurred or suffered by Company arising out of any breach by the User of any provisions of these terms and conditions, or arising out of any claim that the User has breached any provision of these terms and conditions.
Breach and Non-Compliance
Without prejudice to Company’s other rights under these terms and conditions, if the User breaches these terms and conditions in any way, Company may take such action as Company deems appropriate to deal with the breach, including suspending User access to the website, prohibiting User from accessing the website, blocking computers using User’s IP address from accessing the website, contacting the User’s internet service provider to request that they block the User’s access to the website and/or bringing court proceedings against the User.
Company may revise these terms and conditions from time-to-time without notice. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure User is familiar with the latest version of these terms and conditions.
Company may transfer, sub-contract or otherwise deal with Company’s rights and/or obligations under these terms and conditions without notifying the User or obtaining User’s consent. User may not transfer, sub-contract or otherwise deal with user rights and/or obligations under the terms and conditions. .
The terms and conditions constitute the entire agreement between the User and Company in relation to your use of this website, and supersede all previous agreements in respect of the User’s use of this website.
Law and Jurisdiction
These terms and conditions will be governed by and construed in accordance with the laws of India, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts at Chennai.